Privacy Policy for Lorna’s Caribbean & American Grill

Effective Date: March 15, 2025

Introduction

Welcome to Lorna’s Caribbean & American Grill ("the Website"). Your privacy is very important to us, and we are committed to protecting the personal information you share with us when using our services. This Privacy Policy explains what information we collect, how we use it, and how we protect your data. By accessing or using the Website, you agree to the terms outlined in this policy.

Information We Collect

We collect the following types of information when you interact with our Website:

• Information You Provide: When you fill out forms, sign up for newsletters, or make inquiries, we may collect personal details such as your name, email address, phone number, and other contact information.
• Website Usage Data: We collect non-personal data through automated tools such as Google Analytics. This data includes your IP address, browser type, device information, and browsing activity, which helps us enhance your experience on our Website. This information is anonymous and not linked to any individual.

How We Use Your Information

• To Process Transactions: Your information may be used to fulfill the services or products you request. We do not share, sell, or trade your information without your consent.
• To Send Communication: We may use your email address to respond to inquiries, provide requested information, and send updates related to your interests.
• To Send Marketing Communications: We may use your phone number for sending marketing text messages regarding updates or offers related to our services. You can opt out of these messages at any time by texting "STOP" to 866-993-6676.

How We Protect Your Information

We implement industry-standard security measures to protect your personal information during its collection and transmission. Although no system is entirely secure, we strive to ensure your data remains protected.

Information Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating the Website and delivering services to you. These third parties are obligated to keep your information confidential. We may also disclose your information when required by law or to protect our rights, property, or safety.

Third-Party Links and Services

Our Website may contain links to third-party sites. These sites have their own privacy policies, and we are not responsible for their content or activities. Please review their privacy policies before interacting with those sites.

Remarketing

We may use third-party vendors, including Google, to show ads to previous visitors. These ads help remind users of our services and offer special promotions. This remarketing does not involve the collection of personally identifiable information.

A2P Compliance

We comply with applicable regulations, including the Telephone Consumer Protection Act (TCPA) and other applicable laws related to Automated Text Messaging (A2P). By providing your phone number, you agree to receive communications from us via automated methods (including text messages). You can opt out at any time by texting "STOP" to 866-993-6676.

Children’s Online Privacy Protection Act (COPPA) Compliance

We comply with COPPA and do not collect personal information from anyone under 13 years of age. Our services are intended for users who are at least 13 years old.

Personal, Financial, and Property Information

If you are submitting information such as contact details, rest assured that this information is used solely for your specific request. We do not share this information with third parties unless necessary to provide services to you.

Online Privacy Policy Only

This privacy policy applies only to information collected through our Website and does not cover information collected offline or via other channels.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

Contacting Us

If you have any questions or concerns about this Privacy Policy, please contact us using the information provided on our Contact page.